As a Central government employee she has job security, pension and other benefits, none of which are tied to her work. Whether she does her job or not, she cannot get fired and since she knows she has a job for life she does not really care and shirks on the job. Since Independence at least, a government job has been the most coveted one especially for these reasons. It is as good as unemployment insurance schemes where individuals are paid to remain jobless. In addition they have learned to seek bribes and ask for them openly without any shame. If I refuse to give a bribe to this lady, I am called cruel and lacking in humanitarian values, especially because she is poor and needs our help. C'mon already! She shows me a glossy picture album of her daughter's wedding and tells me there is a DVD as well if I want to see it. Lets even assume that she is in debt cause of the wedding expenses, why does that obligate me to pay her a bribe? I am more than willing to give her a cash gift if she does extraordinary on her job. She is not even doing her job much less do something over and above to make me reward her for her efforts. On the contrary she is inconveniencing me by not working, cause I am having to maintain my sense of cleanliness by cleaning the bathrooms for myself at least.
Give them incentives to work please!!